Service & Technical Support_HENTO Manufacture

SERVICE & TECHNICAL SUPPORT

With our services, you can focus on core business and we handle everything till you get the products. Working with us, you will find sourcing in China is so easy.

What we bring for you :

1. Feedback on call 7*24 hours
2. Provide competitive price and lower MOQ.
3. Fast and on- time delivery
4. We handle all work for you from order to export shipment in China
5. Professional and innovational engineer technical team for your design demand
6. Safe and scientific production management as per international standard.
7. Strict and high efficiency quality management from QC team and advanced inspection equipment.(Provide detailed product inspection report as per AQL level requirements from customers.
8. Provide repairing service for all products with quality problems or damaged products.

What you get from our service :

1. Shorten your Purchasing time cost ,can get fast feedback from us at any time when you have any question.
2. Directly lower your purchasing economic cost with our competitive price and low MOQ.
3. Win better reputation from your final customer or save more time for your project
4. Win happy work experience by our one-stop service from order to shipment .Let work easier and more efficient
5. Can deal with more complex projects and win more business by our professional engineer team and strict production and quality managment.
6. Get high quality final products

At present, there are 82 employees; Including 6 technicians; 8 QC ; Our current annual turnover is about 8 million US dollars; In 2023, we will plan to build a modern plant with 20,000 square meters in Anhui, China.

CMM, projector, various measuring tools, inspection tools, hardness tester, etc

Only this combination of future-orientated innovation, personal customer service and outstanding quality can guarantee we retain our edge over the long term. We therefore look forward to your suggestions and requests, in order that we can continue to optimise our business to better meet your needs.

TEAM INTRODUCTION

Only this combination of future-orientated innovation, personal customer service and outstanding quality can guarantee we retain our edge over the long term. We therefore look forward to your suggestions and requests, in order that we can continue to optimise our business to better meet your needs.

Sales Group Operation Group

Marketing Department

Sales group is responsible for the cooperation negotiation of customer business ,follow the orders and market development.
Operation Group is responsible for the internet operation of company.

Engineer Group Design Group

Engineering Department

Engineer group is responsible for the process accounting and daily quotation,and quickly respond to customer needs.
Design Group is responsible for cooperating with the customer's design ideas, improving the drawings, and making a good handover with the production department.

Lathe Group CNC Group

Production Department

The lathe team is responsible for the production scheduling,production, self inspection and supporting follow-up processes of CNC lathes
The CNC team is responsible for the production scheduling,production, self inspection and supporting follow-up processes of the CNC machining center.

Quality control Group

Quality Department

The quality control group is responsible for the quality control of products such as sampling inspection, full inspection and process inspection, timely reporting abnormalities and submitting the requirements for improved process.

Warehousing Group Order Group

After Sales Department

The warehousing team is responsible for the packaging,storage, recording and delivery of products.
The order team is responsible for following all the things of confirmed orders including shipment arrangement,after-sale feedback and follow.